Als Teil unseres Member-for-Member-Programms veranstalten wir regelmäßig FinDeWebinare und -Seminare, bei denen Mitglieder dem Netzwerk ihre Expertise vorstellen. Zum Thema „Digitalisierungsprozesse in Unternehmen“ informierte das Unternehmen Bluugo am 26.4. über neueste Trends in diesem Bereich. Das Webinar war offen für alle Interessierten. Die Webinarsprache war Englisch.

Here you get the presentation materials.

Creating digital end-to-end customer services: Pitfalls & best practices

ERP systems are the wrong tool for digital transformation – Guarantee your competitiveness in the future with customer-facing digital services & enhanced customer experience

In the rapidly developing business world of today, going digital and reshaping existing business models has become a necessity across all industries. Customers are demanding more seamless service experiences and traditional factors such as price and quality are not enough to guarantee competitiveness anymore.

Most decision-makers have already noticed this shift but going through with the digitalization projects and implementing new solutions is causing a lot of challenges. One of the pivotal reasons for this is the wrong type of toolset in use – many companies are trying to build modern digital solutions with traditional IT tools such as ERP systems.

Join us in the upcoming webinar to learn how to avoid the common pitfalls of digital transformation projects by choosing the right kind of mindset and tools for the job. As a case study you will hear how BUFAB, an international company specialized in industrial C-parts, has transformed the traditional business of nuts and bolts into a modern end-to-end digital service!